商品について

Q商品のサイズはどのように測っていますか
A▼当店のサイズ表記は、平置きにて計測した数値を記載しております。 シルエットやデザインなどにより、採寸結果には若干の誤差が発生してしまう場合がございますので、1~2cmの誤差はあらかじめご了承ください。
▼写真のお色はできる限り実物に近い表現を心がけておりますが、お客様のご覧になられますパソコン機器及びモニタなどの違い、また室内、室外での撮影により、多少お色味が異なって見える場合がございます。
▼責任を持って検品を行っておりますが、海外製品は多少の縫製ミス、タグなし、糸のほつれ、細かい不具合、多少の色の違い、イメージ違い等がごく稀にございます。
Q注文から納品までどれくらい時間がかかりますか?
A▼受注商品を除き、配送のご依頼を受けてから1-3営業日以内に発送いたします。 銀行振込、コンビニ払いの場合、入金確認がとれたのち3営業日以内に発送いたします。
また、オーダーメイド商品につきましては、注文から発送まで14日間程お時間を頂戴しております。
▼クリックポスト又はゆうパックでのお届けとなります。(追跡サービス付) クリックポストは郵便受けに届く形となります。

配送について

Q配送業者はどこですか?
Aクリックポスト又はゆうパックでのお届けとなります。(追跡サービス付) クリックポストは郵便受けに届く形となります。
Qお届け地域について教えてください。
A全国へお届けいたします。

返品・交換について

Q商品は返品・交換できますか?①
A▼商品注文確定後のお客様のご都合によるキャンセル・変更・交換・返品はお受けできません。 「実際の商品がお気に召さない」「イメージと違う」「個数を間違えた」「実寸が違う」「色が違う」「サイズを間違えた」「サイズが合わなかった」等のご要望はお受けできません。 注文を確定させる前に、商品名・カラー・サイズ・個数 を今一度お客様ご自身でお確かめの上、ご購入を確定してください。
※ご購入後にContactページより変更のご連絡をいただきましても対応できません。
▼特定商取引法での規定上、当サイトの商品販売はクーリングオフ制度対象外となっております。
▼長期不在による返品や受け取り拒否の場合、送料往復分・代引手数料・梱包手数料が発生します。
Q商品は返品・交換できますか?②
A▼商品の管理・発送には万全の注意を払っておりますが、お届けした商品が不良品の場合や注文商品と異なる商品が届いた場合は、タグ付き未使用品に限り、同一の良品と交換させていただきます。
▼また、ご注文数より商品数が不足して届いた場合は、出荷時の状況・在庫の確認が出来次第不足分を発送いたします。 その場合、商品到着後5日以内(商品到着日を含む)に当店まで必ずご連絡をください。
尚、商品到着日のカウントは、お客様がご注文いただいた際に届け先としてご入力されたご住所に商品が到着した日からになります。
▼不良品等の場合であっても、返金・代金減額は致しかねますので、ご了承ください。 但し、在庫切れにより交換が不可能な商品に関しては、返金対応とさせていただきます。
過度な返品が続いた場合、弊社基準によりお取引をお断りする場合がございます。

Privacy Policy

The store(or “we”, “us”, or “our”, as the case may be) recognizes the importance of your personal information, and complies with the Act Concerning Protection of Personal Information (hereinafter referred to as “Act”) and properly treats and protects your personal information in accordance with this Privacy Policy (hereinafter referred to as “Policy”).

1. Definition of personal information
As used in this Policy, “personal information” shall mean personal information defined pursuant to Article 2.1 of the Act, meaning information pertinent to existing individual, which can personally identify a specified individual by its name, birth date, or other description contained in such information (including those which can easily collate other information to personally identify a specified individual), or those containing personal identification code.
2. Purpose of personal information
The store shall use your personal information to:
  • (1) provide our services;
  • (2) give guidance and respond to inquiries in connection with our services;
  • (3) give guidance relating to our goods and services;
  • (4) cope with a violation of our rules and regulations or the terms and conditions, or polices (hereinafter referred to as “Rules”) in connection with our services;
  • (5) notify you of any change in Rules relating to our services;
  • (6) facilitate improvement of our services and development of new services;
  • (7) generate data processed for statistical purposes and made anonymous, which cannot be personally identifiable in connection with our services; and
  • (8) accomplish purposes incidental to purposes as set forth above.
3. Change of purposes of use of personal information
The store reserves the right to change the purposes of use of personal information for as long as it will continue to remain relevant, and notify you of, or make it public such change.
4. Restriction on use of personal information
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not use your personal information except as required to accomplish the purposes of use without your consent, unless:
  • (1) required by the applicable laws and regulations;
  • (2) it is necessary to protect a person’s life, body, or property, and it is difficult to obtain your consent;
  • (3) it is particularly necessary to improve public health and facilitate sound education for children, and it is difficult to obtain your consent; or
  • (4) it is necessary for us to cooperate with state or local government or its agency in carrying out their statutory duties and functions, and it is detrimental to carry out of them if your consent needs to be obtained.
5. Proper collection of personal information
We shall collect personal information, and shall not collect personal information by false or otherwise illicit means.
6. Security of personal information
The store shall carry out necessary and proper supervision over its employees, in order to secure your personal information against risk of loss, destruction, alteration, and leaking of your personal information. If we subcontract, wholly or partially, treatment of your personal information, we shall carry out necessary and proper supervision over a subcontractor.
7. Provision to third parties
Unless otherwise permitted by the Act and other relevant applicable laws and regulations, we shall not provide to third parties your personal information without your prior consent, except for cases where:
  • (1) we provide personal information as a result of subcontracting, wholly or partially, treatment of your personal information to the extent necessary to accomplish the purposes of use of personal information;
  • (2) your personal information is provided by way of merger or amalgamation, or other events of business transfer; and
  • (3) your personal information is shared with third parties in accordance with the Act.
8. Disclosure of personal information
If we are required by you to disclose your personal information pursuant to the Act, we shall promptly disclose it to you, after identifying that such request has been submitted by you (if such information does not exist, we shall notify to that effect.), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
9. Correction of personal information
If we are required by you to make a correction, addition, or deletion (hereinafter referred to as “Correction”) of your personal information by reason that such information is untrue, we shall promptly carry out investigations to the extent necessary to accomplish the purposes of use thereof after identifying that such request has been submitted by you, and make a Correction based on the results thereof, and you shall be notified thereof (or we shall notify you if we shall not make any Correction), unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
10. Suspension of use of your personal information
If we are required by to you to suspend use of or delete (hereinafter referred to as “Suspend”) your personal information by reason that such information is treated for any purpose other than those which are made public, or is obtained or collected by false or otherwise illicit means, and we found that such request is reasonably acceptable, we shall promptly Suspend use of your personal information after identifying that such request has been submitted by you, you shall be notified thereof, unless otherwise we are not obligated to do so under the Act or other relevant laws and regulations.
11. Use of Cookie or other technologies
  • (1) Cookie or other similar technologies may be used for our services. These technologies shall be useful to grasp the status of how our services are used to make them better. If you do not want the benefits of Cookies, you may be able to opt-out by changing the configuration of your web browser, in which case you may not be able to use any part of our services.
  • (2) We use in our services Google Analytics provided by Google LLC, to investigate and analyze the information including customers’ usage of our services. For information on the mechanism of data collection and processing under Google Analytics and for other detailed information, please visit the sites provided by Google LLC.
    Google Analytics Terms of Service
    https://marketingplatform.google.com/about/analytics/terms/us/
    How Google uses information when customers use Google partners’ sites or apps the Service
    https://policies.google.com/technologies/ads?hl=en-US
    Google Privacy Policy
    https://policies.google.com/privacy?hl=en-US

    If you do not want your data to be used by Google Analytics, please use Google Analytics opt-out add-on provided by Google LLC.

    Google Analytics opt-out add-on
    https://tools.google.com/dlpage/gaoptout?hl=en
  • (3) Our services enable "Google Analytics’ Function for Advertising" and use the following features and use third-party cookies such as the DoubleClick cookie for advertisement and site improvement.

    ・Google Analytics Remarketing
    ・Google Analytics User Attribution Reports and Interest Reports

    This allows our services to use Google Analytics cookies for the analysis of approximate understanding of your age, gender, browsing history, and trends in interest in our services.

    If you do not want "Google Analytics’ Function for Advertising" to be used, you can disable its tracking function by your settings. You can disable it by installing the "Google Analytics opt-out add-on" in your browser.
12. Inquiries
If you have request for disclosure, opinion, question, complaint, or other inquiries about treatment of your personal information, please inform us at our Information Desk as specified in “Notation Based on the Specified Commercial Transaction Act” herein or make an inquiry by filling up an Inquiry Form contained in our store page.
13. Continuous efforts
We shall review the status of operation how your personal information is being treated on a regular basis, and use our best efforts to make them better, and modify this Privacy Policy from time to time.